Passengers And Mail
Competition
Competition between shipping lines meant that they needed to
deliver passengers and mail in the shortest possible time. Hence
they used ports which were well placed geographically, and which
helped their ships to turn around quickly at the end of voyages.
For instance, Southampton won passenger trades to East Asia and
Australia from the River Thames because it was at least a day
nearer these destinations. Having a double tide [definition] every day
also helped. It meant that on two occasions every day there was
deep water available for ships to come and go, rather than just
one. 
 Ocean Terminal, Ocean Dock |
There also had to be investment in facilities. Terminals were
built where passengers could be handled comfortably and quickly.
These terminals provided a space where tickets could be issued or
checked. Customs and immigration formalities were also carried out
here. Luggage was checked and stowed or unstowed.
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